Shipping Policy
WHAT DELIVERY OPTIONS DO I HAVE?
When your destination country is the United States, we will use the S.F. package shipping method for worldwide shipping.
STANDARD DELIVERY
Standard Shipping:
Shipments are normally arranged by the TEABAN warehouse the day after the order is placed. Delivery times are generally less than 13 days, with longer times required in remote areas.
Standard shipping is free on orders over $0. Discounts are automatically applied at checkout.
During peak seasons and promotional sales, delivery might take a little longer.
WHERE DOES TEABAN DELIVER?
U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.